Privacy Policy

At EMPRESSON, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website, create an account, contact us, or submit an inquiry, we may collect:

• Full name
• Email address
• Phone number
• Nail sizing information (if provided)
• Account information
• Order inquiries or purchase history
• Information you voluntarily provide through forms, messages, or social media

We may also automatically collect limited technical information such as your browser type, device information, IP address, and website usage through cookies or analytics tools.

How We Use Your Information

We may use your information to:

• Create and manage your customer account
• Save your nail sizing information for future orders
• Respond to inquiries and provide customer support
• Improve our products, website, and customer experience
• Send important account or order updates
• Send promotional emails or SMS messages if you choose to opt in

Nail Sizing Information

By creating an account, you agree that EMPRESSON may securely store your nail sizing information to make future orders faster and more accurate.

You may request deletion of your stored sizing information at any time.

Marketing Communications

If you choose to opt in during account creation, you agree to receive promotional emails and/or SMS messages about new collections, product launches, exclusive offers, and special events.

You may unsubscribe from emails or opt out of text messages at any time by following the instructions provided in each message.

Your decision to receive marketing communications is completely optional and is not required to use our website.

Third-Party Services

Our website may use trusted third-party providers for website hosting, analytics, email communications, forms, and payment processing (if online purchasing becomes available in the future). These providers have their own privacy policies.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and better understand how visitors use our website.

You may disable cookies through your browser settings at any time.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

We do not sell, rent, or trade your personal information.

Should online purchasing become available in the future, payment information will be securely processed by trusted third-party payment providers. EMPRESSON does not store full payment card information.

Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Delete your customer account
• Remove your stored nail sizing information
• Opt out of marketing communications at any time

To make a request, please contact us using the contact information provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Refund & Return Policy

Due to the hygienic nature of handmade press-on nails, all sales are final.

We do not accept returns or exchanges unless required by applicable law.

If you receive an item that is damaged or incorrect, please contact us within 7 days of receiving your order and include clear photographs of the issue. We will review your request and, when appropriate, provide a replacement or another suitable resolution.

Please note that slight variations in color, artwork, or finish are a natural result of handmade products and are not considered defects.

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Contact

If you have any questions regarding these policies or your personal information, please contact EMPRESSON using the contact information provided on our website.